Everything about Book ici
Need to manage your subscription or get in touch with the Book ici team? You will find the right contact here.
About Book ici
Book ici is a human booking service you can use by chat. Tell us what you need and an assistant researches options, contacts providers and sends you a clear confirmation.
Book ici can arrange restaurant reservations, transport, activities, travel and home services, as well as coordinate the details of a special occasion.
Yes. Your booking assistant can handle requests anywhere, from major cities to rural destinations.
Response times depend on the request and the provider. Requests that need a phone call can take longer than those confirmed online.
Your booking assistant will find suitable alternatives based on your preferences, timing and budget before you decide.
Tell your booking assistant in the same chat. They will contact the provider and handle the change or cancellation under the provider's policy.
Hourly packs
Choose a pack with the number of hours you need. Time is deducted only while your assistant is working on your requests, and you can add more whenever you need to.
If you are unsure, start with a smaller pack. Your booking assistant tracks usage as you go, and you can add more hours at any time.
Time is used for work on your request, such as researching options, contacting providers, managing details and confirming a booking. Simple requests use less credit.
You will receive a warning before your credit runs out. Add more hours to keep the current request moving.
Hourly packs do not renew automatically. The applicable usage and validity terms are shown before you buy.
Yes. Your account lets you track remaining hours, view your request history and continue conversations with your booking assistant.
Making a booking
Start a chat and share what you need, including the date, location, preferences and any important constraints. Your booking assistant takes it from there.
No. The chat collects the details your booking assistant needs to arrange the booking for you.
Your account shows your remaining hours and updates the balance after each completed request.
Your assistant checks availability and speaks with providers where needed. They return to the chat with a confirmation or suitable alternatives.
Support and subscription
Use the Contact page or the chat available throughout the website. The Book ici team typically responds within 24 hours.
Contact the Book ici team through the website or chat. Describe what you need and we will get back to you as soon as possible.
Message your booking assistant in the original chat or contact support with the booking details. We will follow up with the provider for you.
Open the Manage subscription page or use live chat, then submit the email linked to your plan. You will receive confirmation by email.
Send a request through the Contact form. Your cancellation will be confirmed within 24 hours.
Your personal assistant for all booking needs
9am to 7pm, 7 days a week
+44 20 7097 6133contact@book-ici.comNextpoint Innovations Limited
Suite F, Rear Office 48a High Street, Hadleigh, Ipswich, Suffolk, England, IP7 5AL
Copyright © 2026 All rights reserved
Book ici is not liable for issues related to transport, accommodation, or other services provided. We're committed to clearly outlining what we're responsible for.
Assistance
Copyright © 2026 All rights reserved
Book ici is not liable for issues related to transport, accommodation, or other services provided. We're committed to clearly outlining what we're responsible for.